
We do everything we can to provide a transparent hassle-free service that ensures you get the right cover at the right price – including letting you compare our quote with those of leading car insurance providers. We can only do this if we have the full facts.
The following links are designed to help make sure we both have all the information we need.
For your protection and ours, and to ensure our high standards are maintained, we may record or monitor your call.
If you give information to us, either via our website or over the phone, we will use this information to service your policies and for statistical and administration purposes.
To let you know about our range of products and special offers which could save you money, we will contact you in future, and may share your contact details with other carefully selected companies as well as other companies within the Kwik Fit Group. From time to time we may pass customer information to an external agency to carry out a customer satisfaction survey on our behalf.
Please call us on 0800 280 2919 if you do not wish your information to be used in this way.
We may give information about you and your policy to the Financial Services Authority and/or the Financial Ombudsman Service, if they ask. This will only happen if they need the information to carry out their duties such as investigation of a complaint, or alleged misconduct.
Insurers pass information to various databases in order to stop and find fraud. The databases used depend on the type of insurance being bought. More details will be given before you buy, and on the documents you will be sent.