Travel Insurance Information

Before you travel

Make sure your passport, visas, and any vaccinations and health requirements are up to date.

It’s a good idea to visit the UK Government's Department of Health Travel Advice website. This has all the most up-to-date independent information on travel destinations and health risks worldwide, including sources of medical treatment. www.dh.gov.uk

Take all your travel insurance documents with you. Keep them safe and handy.

Take a separate note of your policy numbers in case your documents are lost or damaged. Also, leave a copy at home just in case.

Remember to lock all doors and windows, and cancel milk, newspaper and any other deliveries before you leave.

Don’t take large amounts of cash. Take travellers cheques and/or credit cards - and don't forget most travel insurance policies set a limit on the value of any single article covered.

Make sure you have the emergency numbers to cancel your credit cards with you.

Don't forget to take an electrical adaptor.

A small first aid kit is a good idea, and a basic sewing kit often comes in handy.

If you’re on a winter sports holiday don't forget ski or snowboard wax and tools. They’ll save you time and money.

When you are travelling or on holiday

Make sure you know the latest airline and travel security measures.

Allow plenty of time for check-in and be careful when packing any carry-on bags.

Keep hand baggage to a minimum, and don’t carry any sharp items, including scissors or penknives, in hand baggage or on your person.

Don't leave your home address visible on your baggage.

Keep all valuables, passports, money, and your insurance documents with you.

When you get to your destination

Take time to get used to your surroundings. Many holidaymakers have ended a trip before it starts by falling over on roads, stairs and icy paths.

Find out where all the main services are such as the Post Office, Police, Doctor and Medical Facilities.

Check that the electrical fittings and heaters in your hotel room are safe.

Make sure the tap water is safe to drink - not usually a problem in Western resorts. If unsure, drink bottled water and avoid ice drinks.

Never leave belongings unattended or with strangers, especially at airports, stations, in resorts, or unattended in a vehicle.

If you are skiing beware of theft in areas such as lift systems, mountain restaurants, cable cars, car parks and especially in resorts at the end of the day. Always keep an eye on your equipment. If you’ve not pre-booked, check with the lift pass office and/or local papers for any special offers on passes and other local services which may save you time and money.

At your hotel, keep valuables and cash in a safe deposit box or in the hotel safe.

Remember that you must get a police report in the event of any loss or theft. Original documents are needed to settle your claim. Please make copies for yourself before sending them to your insurer.

Enjoy your holiday!

*Fortis Insurance UK was named Assistance/Claims Handler of the Year at the International Travel Insurance Journal Awards in November 2007.