Please answer the questions below and click on the 'Continue' button at the bottom of the page. Your request will be processed within one working day. Our working days are Monday to Friday. If you require the change/request within the next 24 hours please call us on 0800 024 2345 as we won't be able to process this on-line. Please note: no change will be in place until we confirm this to you by email. Our call centre opening times are: Monday to Friday: 9am to 5pm Saturday: 9am to 2pm Sunday: Closed
We will send you an email to let you know when the change has been made.
Note, we are unable to change the date your direct debit is taken from your bank through this facility. If you want to change this date, please call Customer Services on 0800 024 2345 If you have received a letter from us telling you that we cannot access your account details, please call our Customer Service department on 0800 024 2345 to make the change.
I confirm that the information given by me above is correct to the best of my knowledge.